Shipping policy

How long will it take for my order to ship?

After receiving your order confirmation email, we will work hard on getting your order ready to ship. 

Our average order processing time is 1-2 business days for in stock items.

Once your order is processed and securely packed, we will ship it with the requested shipping method (i.e., Standard Shipping, FedEx 2 Day, FedEx Overnight). 

Standard shipping in the USA ranges from 2-5 Business Days

For shipping rates please refer to our rates page.

All shipping fees and custom fee or international deliveries will be the sole responsibility of the buyer. 

Can I send an order to an alternate address or freight-forwarder?

Supr Nova Wrists guarantees delivery to the address provided on your order, however, if we were given an incorrect address and the item has already shipped, we will do our very best to retrieve the package and redirect it to you. Due to an error like this, additional shipping charges may apply.

Shipping to freight-forwarding services is available only by written permission from Supr Nova Wrists. If shipping is approved, Supr Nova Wrists is not liable for any damages or ANY shipping issues that may occur during shipping between freight-forwarder and customer.

Please indicate in the notes section of your order if the receiving address is a freight-forwarding service and then email us at tifani@suprnovawrists.com.

Missing items and damage claims has to be reported by the freight-forwarding company before forwarding the shipment.